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Help & Answers
Frequently Asked Questions
Everything you need to know about our jewellery, certifications, sizing, and policies.
Yes. Every diamond piece is accompanied by an authentic certificate from the International Gemological Institute (IGI), detailing carat weight, color, and clarity. Gold is 100% BIS hallmarked solid gold (14K or 18K).
We provide a comprehensive printable and interactive sizing guide. If you are ever unsure, message our concierge team on WhatsApp — we will help you verify your fit over video or send a complimentary physical ring sizer.
All orders are shipped via secure, specialized luxury couriers (Sequel Logistics & Blue Dart Apex) in tamper-evident packaging. Every shipment is 100% insured from our hands to yours.
We offer a 7-day hassle-free return and exchange policy on eligible pieces. You can initiate a return directly via WhatsApp or your account, and we will arrange a complimentary insured reverse pickup from your doorstep.
Absolutely. Our concierge team specializes in bespoke requests, including custom engravings, alternative metal colors (Rose Gold, Yellow Gold, White Gold), and tailored carat weights.
We accept all major UPI apps (Google Pay, PhonePe, Paytm), credit and debit cards, net banking, and direct bank transfers via our secured payment infrastructure.
Still have questions?
Our personal jewellery specialists are available daily to assist with sizing, styling, and order inquiries.
