The details behind a more reassuring purchase
Good jewellery. Clear promises. Help when you need it.
Explore the services that support your VAIRIS experience—from understanding a diamond report to receiving your jewellery safely and getting help after it arrives.
Independent diamond documentation
IGI-certified diamonds
Our diamond pieces come with an IGI grading report that describes the individual stone. Learn how the 4Cs work and how to match a report to the diamond you are considering.
Learn how to read a diamond report
Gold purity you can check
BIS-hallmarked gold
Our gold jewellery is BIS hallmarked. The hallmark identifies the stated fineness, while its HUID gives each hallmarked article a unique identity you can verify.
Understand gold hallmarks and HUIDFrom our hands to yours
Insured jewellery delivery
We work with specialist partners focused on jewellery deliveries. Your shipment is insured in transit, packed in tamper-evident packaging, and handed over with OTP protection for a more reassuring delivery experience.
See shipping, insurance, and delivery details
Flexible payments, handled carefully
Secure payments & automatic refunds
We work with leading payment gateways such as Razorpay. Available methods can include UPI, cards, netbanking, and EMI options, depending on the order and provider eligibility. Once a refund is approved, it is automatically initiated through the payment gateway; your bank or card issuer may take 5–7 business days to show the credit. VAIRIS does not store your card or UPI credentials.
Read our refund policyA little more confidence after checkout
Returns & exchange, made clear
Eligible pieces can be requested for return within 15 days of delivery. If you choose another VAIRIS piece, eligible items currently receive 90% exchange value under the stated policy.
Explore the returns and exchange guidePeople to help along the way
Lifetime support
Questions about choosing, fit, delivery, care, or what comes next? Our team is here to help before and after your purchase. Every product purchased from VAIRIS also comes with lifetime free repairs.
Talk to the VAIRIS teamA story made personal
DNA Diamond keepsakes
A personal sample can become a diamond keepsake through a traceable process. The finished diamond is grown from purified carbon derived from the submitted sample—not from intact DNA strands.
Explore the DNA Diamond journeyChoose what matters to you
With-exchange or lower upfront pricing
On eligible diamond jewellery, choose the with-exchange option or a lower upfront price without the future full-value diamond exchange benefit. The difference is around 30% on eligible pieces; compare the actual prices and terms shown on each product.
See how the two pricing choices workAn online-led way to shop
Clear details, online and in person
We focus on online discovery and experience centres, bringing attention to the jewellery, its documented quality, and clear product pricing—with people available when you want guidance.
Discover the VAIRIS approachStill deciding?
We can talk it through.
Reach out if you would like a person to walk you through any of these services.